General

  • I’ve got an idea, where do I start?

  • Amazing! Create an account with us through the form on the home page. That way, you have gained access to communicate to any of our team members directly.
  • Why should I use Toonifique over another branding agency?

  • Our entire approach for each project is unique and particularly tailored for your individual needs. We’ve also mapped out a more straightforward strategy to ensure you track your projects’ progress, and this is an advantage we have over any other agency.
  • Can you give me a fixed-price quote?

  • Yes, we can. Let us know the services you need and get a quote from us today.
  • How can I track the progress throughout the project?

  • We follow a transparent communication process. Our unique dashboard gives you real-time access to track your project’s progress and interact with it at every development stage.
  • Do You Sign NDA?

  • Yes, we follow a strict NDA policy so that your idea remains safe.
  • How Will I Pay For Your Services?

  • We accept payment through Wire Transfers and Cheques.
  • What Is the Payment Procedure?

  • Project payment is received according to milestones. Clients pay 70% upfront at the beginning of the project and the final 30% at delivery.
  • How do I begin my project with you?

  • It's simple. You can either send us a mail to Info@toonifique.com or create an account with us through the sign-up button.
  • What kind of businesses do you work with?

  • Our services cut across different sectors of the economy. We work for the food industries, finance companies, the education sector, the tech industry, and so much more.
  • Do you work for clients abroad?

  • Yes, we do. Distance is no challenge in today’s virtual world. Using our latest technologies, we bring the whole process of web development straight to your monitor, enabling you review your project’s progress.

Graphics Design

  • What type of Graphic Services do you provide?

  • From branding identity projects to custom stationery graphic design and social media branding, we do it all.
  • Examples of our graphic services

    • Logo / Identity Design - logos, wordmarks, icons.
    • Stationery Design - business card, letterhead, envelope, mailing label, presentation folder.
    • Print Collateral - brochures, flyers, and newsletters.
    • Illustration - custom digital illustration.
    • Posters - posters, banners, and display graphics.
    • Brand Identity Consulting.
    • Website Design.
    • Website Renovations
    • Web Graphics - including Web banner ads and animations
    • Packaging Design
  • Can you design a logo for my company?

  • Yes, we can. All of our logos come with a minimum of three designs to choose from. Once you have selected your design, we may modify it till you are happy with it.
  • I want a logo designed. What happens now?

  • First, we ask you a lot of questions. Once we have an excellent understanding of you and your business, we start our logo design process. We research your competitors and the industry we are designing for and create a concept sheet of potential logos. Our comprehensive and proven logo design process is very successful.
  • Will you do a free mock-up design?

  • No. We don’t do spec work for free, unfortunately. You are welcome to take a look at our portfolio, though, to make sure our style and capabilities are right for your project!
  • Do you offer discounts for Logo re-designs?

  • YES, sometimes we do offer discounts. Depending on your situation and how much your company’s brand needs to be “re-designed,”
  • How long before I see my first designs?

  • Depending on the type of project or design requirements, you should see initial design concepts from 48 hours to a few weeks after starting the design process.
  • What if I don't like my design?

  • We will continue to work with you to refine your design until you are pleased; we offer revisions on your design project within the confines set out in the original design brief.
  • Can my logo be integrated into other projects (web, printing, etc.)?

  • You will receive different files of your finished logo design in various sizes and file formats, which you can use in other projects.
  • What if I change my mind in the middle of a job?

  • No problem. We are happy to incorporate your comments and revisions, whether they happen at the beginning or middle of your project.
  • How do you deliver my final files?

  • Once your design is completed, we deliver your final file via email as an attachment depending on the size, or upload it to dropbox and send you a link to download.
  • Do you keep my designs on file?

  • Yes, we do, for six months though. After this period, we archive your files, should you lose or damage your files or require follow-up work and retrieval at this point includes a nominal cost.
  • Who owns the copyright for the designs you produce?

  • Copyright for all work carried out by Toonifique transfers to the client as soon as the balance has been settled in full. We do, however, reserve the right to use any work for promotional purposes.
  • I need something designed immediately, is this possible?

  • Yes, it is. We do accommodate rush jobs depending on the size of the project and how full our production schedule is. These jobs are usually subjected to an additional charge on an hourly rate.
  • What do I need to get a project started?

  • An account with us, a quote/ proposal, a paid deposit, and a finished draft of the work that needs design services.

Website Development

  • Can you develop a website along with my app?

  • Yes, we have the capabilities necessary to develop web applications alongside mobile applications.
  • Who writes the content for the site?

  • It’s usually best it comes from you. If you need help, we have a team of copywriters who can help clean up or write original content for you at an additional cost.
  • What if I need help on my site down the road?

  • Doing a project with us equals having an account with us; you can always communicate with us through your account. We’ll provide you with a training session to help get you on your way.
  • Will you maintain my site for me?

  • We can! We provide on-going support for many of our clients, though it incurs extra costs.
  • How long will it take for my website to be designed?

  • It takes minimal time to design a website, though there is no fixed time, as it depends on the complexity of the designs, and we always meet our deadlines.
  • How much will a website cost me?

  • The cost of a website varies; it depends on your unique needs. You can access the different charges through the account you have with us.
  • Do I own my website?

  • YES! Everything that we build is 100% owned by you.
  • Do you redesign existing websites?

  • Yes. We redesign existing sites and retain your organization's style or give you a completely new look. We will show you how your site can take advantage of the latest web technologies.

Mobile App Development

  • Which platform is best to launch my application on, Android or iOS?

  • With the growing popularity of both iPhone and Android smartphones, we recommend you launch the application in Android and iOS.
  • Do you have an in-house design team?

  • Yes, we have an in-house design team skilled in graphics design, website design, and product design.
  • How Long Does an App Development Project Last?

  • There is no fixed duration for a project. It all depends on the type of app you want to build, the level of features, and the design style.
  • Do you only build native apps?

  • No, our developers are also proficient in hybrid/cross-platforms apps development.
  • Will I need to test my app?

  • Yes, if you want to. Though, we have a team of quality assurance analysts in charge of testing.
  • Will you provide me with the source code of the app?

  • Yes, we will. Once the final payment is cleared, we will provide you the source code, and you will be the owner of that source code.
  • Can I make changes to my app after it's been launched?

  • Yes, we highly suggest that you initiate your project by launching the simplest version of your app and continue to make changes over time.
  • Can You Build a Mobile App from My Website?

  • Yes, we can easily develop an app for your website. We use cloud databases to synchronize the data across your website and mobile app.
  • Can My App Be Built on a Tight Budget?

  • We have several models and plans for every type of app development project. We will guide you in making the best decision in your limited budget.
  • How do you ensure the data security of mobile apps?

  • We follow proper encryption and the latest data security techniques while developing an app to make highly-secure mobile apps.

Clients

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